We are pleased to be recruiting for Individual Giving & Supporter Care Assistant.
The Army Benevolent Fund (ABF) is the Army’s national charity, supporting soldiers, veterans, and their immediate families in times of need. Founded in 1944, our purpose is to provide a lifetime of support to serving soldiers, former soldiers, and their families when they are in need, ensuring they can avoid hardship and enjoy independence and dignity. The Charity operates a regional structure across England, Scotland, Wales, and Northern Ireland, with its central office in London.
About the Role
We are looking for a self-motivated individual, looking to begin their fundraising career with our Individual Giving and Legacies Team. This is a varied role, which will give the right candidate the opportunity to broaden their experience by working across a range of fundraising projects. Along with fundraising, a key aspect of this role is to be the first line of contact with ABF supporters, ensuring they have a positive experience when engaging with the Charity. This role is predominantly admin focused, but comes with opportunities to get involved in lots of different parts of fundraising, including high-profile events in unique locations.
In the role you will:
- Be instrumental in generating income to support the Army family and help soldiers, former soldiers, and their families in their time of need.
- Ensure accuracy in supporter records and respond to supporter queries in a timely manner.
- Be part of a passionate, creative team.
We are committed to nurturing talent and supporting career development. We are a small team and like to work collaboratively, and we encourage every team member to bring creativity and personal flair to their role. The role is an entry level position and would suit someone with relevant transferable skills – some experience of the charity sector would be a bonus. We will recruit based on attitude and potential, as well as direct experience.
We are looking for an individual who has strong communication skills, is highly organised with excellent attention to detail, a good team player with a collaborative approach, and, importantly, someone who enjoys building relationships.
What We Offer
The starting salary is £32,929 per annum. After a probationary period of 6 months, the successful candidate will benefit from the Charity’s full range of employment benefits including an income protection scheme and an employer contribution pension. There will also be opportunities to participate in key Charity events and activities with a TOIL scheme in place. This is a full-time post for 35 hours per week, on a permanent contract based at the Charity’s Office in Victoria, London. (The Charity currently operates a minimum of 2 days in the office).
Key Dates
Closing date: 11th May
Interviews: 18th May
How to Apply
Please see the full job description Job Description IG & Supporter Care Assistant
Please send your CV and supporting statement to: [email protected]
If you have any questions or would like to have an initial chat about the role, please contact the HR Team – [email protected]
The Army Benevolent Fund is an Equal Opportunities Employer.
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if you are offered employment. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support with visa applications.